How do I return or exchange an item?

Returning or exchanging an item is easy:

  1. Check the ‘Delivery & Returns’ page for our policies and check if there are any restrictions on the Boutique’s product page
  2. Go into 'My Account' and next to your order will be a 'Request a Return'
  3. Post the package back to the Boutique (we recommend taking out postal insurance)
  4. Once the Boutique has confirmed they have received the order in satisfactory condition, a refund will be issued immediately